An interpreter is a trained professional, fluent in at least two languages. The interpreter facilitates communication between parties who do not have a common language, or have limitations in communicating.
Interpreter's Role
The roles of a professional interpreters are to be a:
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Conduit - to interpret literally with no omissions, additions or editing, or clarify as required (the interpreter will alert the health practitioner when they are interpreting literally)
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Clarifier - to interpret underlying and metaphorical meanings within the cultural context
Interpreter's Role Does Not Include:
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The provision of cultural advice (they may only provide some cultural context around a patient / client's response)
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The provision of transport for patients / clients
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The provision of advice to patients / clients about their decision or choice of treatment
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Acting on behalf of the patient / client to provide medical history to the health practitioner
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Acting as a support person or providing emotional support
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Contacting patients / clients to check on their health status or to reminding them about medications without an official instruction from the health practitioner and their interpreting service
Interpreter's Responsibilities
The interpreter must:
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Ensure the client understands what is happening (i.e. the interpreting process)
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Explain to staff the factors underlying the client's responses or decisions
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Point out misunderstandings and challenge prejudiced statements or conclusions
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Remind health professionals to use simple language and not to use jargon that may lead to misunderstanding by the interpreter