Asian Patient Support Service
Asian Mental Health Service
Watis Interpreting Service
Primary Health Interpreting

Achievements for Asian Health Services中文 | 한국어

 

Highlights of Achievements from 2000 to 2021

  • Developing models of best practice: Asian Patient Support Service, Asian Mental Health Service, interpreting services and iCare health information line

  • Improving access to primary and secondary healthcare services for Asian consumers and families

  • Improving Asian women’s breast screening enrolment rate

  • Improving Asian patient experiences and capturing Asian patient stories

  • Reducing communication barriers through the provision of a quality interpreting service

  • COVID19 responsiveness to Asian & ethnic communities

  • Reducing Did Not Attend (DNA) and improved client engagement with service providers

  • Developing a responsive mental health and addiction service model for Asian people

  • Conducting on-going research and evaluation studies to inform managers, clinical leaders, and planners about strategies and trends in Asian health, as well as the effectiveness of health and mental health interventions and the health services provided

  • Developing strong partnerships with Asian and Middle Eastern Latin American African (MELAA) communities and providers; stakeholder organisations including academic researchers

  • WDHB established and developed strategic plans for the Asian & MELAA Health Governance Group and Asian Mental Health & Addiction Clinical Governance Group

  • WDHB developed the Asian Health Services website & Your Local Doctor website for accessible information on the NZ Health System and GP enrolment for new migrants and former refugees

  • Developing culturally appropriate and quality services

 


 

 

Health Excellence Awards - Waitemata DHB

We have achieved health excellence awards for the following pieces of work:

  • 2018: Growing Stronger Together – Improving Children’s Journey : Waitemata Health Excellence Award 2018: Winner – Excellence in Patient Experience Poster presentation

  • 2016: Advanced Care Plan: Korean Resources Co-Design Project : Waitemata Health Excellence Award 2016: Winner – Excellence in Patient Experience Oral presentation

  • 2015: A Responsiveness Mental Health and Addiction Service Model for Asian People: Waitemata Health Excellence Awards 2015: Overall Winner - Poster Presentation

  • 2015: A Responsiveness Mental Health and Addiction Service Model for Asian People: Waitemata Health Excellence Awards 2015; Integrated Care Category Winner - Poster Presentation

  • 2011: A Successful Collaborative Approach to Ensure Increased Breast Screening uptake by Asian women on the North Shore; Waitemata Health Excellence Awards 2011; Highly Commendable Oral Presentation

  • 2006: Asian Smoke Free Community (ASC) Service Development: Waitemata DHB Awards 2006; 1st Prize Oral Presentation

  • 2006: Asian Smoke Free Community (ASC) Service Development: Health Innovations Awards 2006; Highly Commendable Health Innovations Award

  • 2006: Regional Mental Health Training for Interpreters - Waitemata DHB Clinical Awards 2006; Highly Commendable Winner Poster Presentation

  • 2003: Asian health service development projects - Waitemata DHB Clinical Awards 2003; 2nd Place Winner Oral Presentation

  • 2000: Asian Health Survey Project - Waitemata DHB Clinical Awards 2000; 3rd Place Winner Oral Presentation


 

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