Asian Health Services (AHS) was established to support Health New Zealand – Waitematā to deliver culturally appropriate, accessible, responsive and effective services to our growing Asian migrant and refugee communities.
The service started off as a pilot project in 1999 exploring the health needs of Asian people within the Waitemata district. The results from surveys of Asian people and health professionals from North and West Auckland were finalised and helped to launch the service in March 2001 (Ngai et al; 2001).
The aim of Asian Health Services is to improve access to healthcare services, patient experience, and the health status for culturally and linguistically diverse Asian patients, consumers and their families within the Waitematā district by:
delivering services that are more responsive, accessible and culturally appropriate for the Asian population
collaborating with primary and secondary health services, NGOs, Asian communities, other stakeholders and partners to:
providing access to language appropriate resources and interpreters for Health New Zealand – Waitematā healthcare professionals
providing cultural support for staff to improve their cultural awareness
Our services and resources include: