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Asian Patient Support Service

Our Asian Patient Support Service (APSS) staff are available to support Chinese (Mandarin and Cantonese) or Korean patients receiving care from Waitemata DHB's hospital and community health services, where the patient may require:

  • basic communication support

  • cultural and emotional support

  • support to familiarise them with NZ health services / system

  • support to access appropriate and relevant agencies if there are language barriers


We also have an information line available to support the Asian community - iCare Health Information Line & GP Support


Services Available

Asian Patient Support Service is located at North Shore and Waitakere Hospital sites and provides the following services:

  • Hospital & Community Support

    • Inpatient Support

    • Post Discharge from Hospital Support for Patients

    • iCare Health Information Line & GP Support

    • Cultural Advice for Health Professionals

    • Asian Breastscreen Support

  • Health Promotion & Prevention

    • Chinese & Korean Health Seminars

    • Health Promotion Activities & Events


Other Migrant & Refugee Services

For other services available in the community or provided by other healthcare organisations, please refer to: